Appointments & Questions

New Clients Welcome!

Emergency Care

Some emergencies can’t wait until a scheduled appointment during business hours. This is why AM/PM Animal Hospital is open 24 hours a day to provide emergency care for all pets in the Austin, Texas area.  Many pet owners come to us in the evenings or weekends when their primary doctor is unavailable and they suspect their pet needs immediate medical attention.

If you are a pet parent who normally sees a different veterinarian; rest assured that your pet will continue to see their primary care facility following the emergency.  We do not want to replace the other veterinary hospitals which refer their patients to us. Our goal is simply to treat any life-threatening or acute condition regardless of your veterinary history.  We can work with your primary veterinarian, and share our findings and experience with them, to help create a long-term recovery plan after your pet’s condition has stabilized.

Because we specialize in emergency care, our facility is fully equipped with the potentially life-saving equipment needed for critical cases– including a surgical suite.

If you are unsure if your pet needs an immediate medical intervention– watch out for these signs which indicate that they may be at a serious risk:

  • Difficulty breathing
  • Inability to urinate or defecate
  • Unconsciousness
  • Diarrhea that persists for more than 24 hours
  • Blood in the urine or feces
  • Swelling of the abdomen; also if the abdomen is overly warm
  • You suspect your pet has ingested a toxic substance such as rat poison, antifreeze, a household cleaning product, or medication which they were not prescribed
  • Signs of extreme pain such as whining/crying, hiding, or shaking

Remember that if you are unsure about the seriousness of the situation; you are never wrong to call and ask our professional 24-hour emergency team.  We are trained for these situations and there is no reason to ever feel embarrassed when the wellbeing of your best friend is at hand. In addition, we encourage you to call as far in advance as possible if your pet has had an emergency.  Even if this means calling as you rush them to the car. It will help us prepare– especially if it is during a time when we may have other appointments.